We offer complete end-to-end production services for garments and jewelry, including: - Design consultation - Sourcing of materials and components - Sampling - Manufacturing in our established network of factories - Quality control - Logistics management - Fulfilment and Warehousing
Why should I choose your company for manufacturing vs doing it ourselves?
Partnering with us saves you time, resources, and the stress of navigating the complexities of production. We bring industry expertise, established supplier relationships, and rigorous quality control systems to deliver a hassle-free experience. Our goal is to help you focus on building your brand while we handle the hard part.
You will be consulted towards the best cost-efficient and quality solutions which allows you to focus on other ares of your business, like growing your brand by focusing your time on leadership, marketing, customer retention, and sales.
Do you work with new brands who are just starting out or haven't even done their first production run?
Absolutely! We love helping new brands bring their vision to life. We specialise in large scale global brands but we also partner with brands who have not even done their first production run.
Our goal is to revolutionise new brands by skipping the phase of the business where you manufacture sub par quality items and provide top quality items so that you can build a business with strong foundations and excellent customer satisfaction.
What are your Minimum Order Quantities (MOQ)?
Our MOQ varies by product type. For a general guide see figures below. - Garments: 50 pieces (specialised garments may require higher MOQ) - Jewellery: 100 pieces
Does your company provide Non Disclosure Agreements for protection?
Absolutely. We understand how important confidentiality is, and we offer NDAs as part of our commitment to safeguarding your intellectual property.
What does 'First-time clients start free with us' mean?
Please visit our detailed response HERE. Many manufacturing companies will require an agreement and payment even prior to any estimates or quotes.
Our risk free process ensures that the first payment you make to us is for the samples.
Yes, it’s entirely possible. By leveraging our extensive supplier network and efficient production processes, we balance quality and cost to deliver exceptional products that align with your budget. Get in contact with us to learn more.
What are tech packs and are they required?
A tech pack is a detailed document outlining every aspect of your product design, from materials to measurements. While not mandatory, it’s highly recommended as it ensures clear communication with manufacturers and minimizes errors during production.
We have a team of pattern makers that can create professional tech packs for you once we begin our working relationship. Our team will work closely with you to capture your vision and ensure all necessary details are included for seamless manufacturing.
What is your cancellation policy?
Our cancellation policy depends on the stage of production. If production hasn’t started, cancellations may be possible with minimal charges. Once production is underway, it is not possible unless both parties come to an agreement. Please contact us for case-specific details.
How do I get started with my project?
To begin, simply reach out to us with your project details. We will schedule a consultation to discuss your needs, provide guidance on design and materials, and outline the next steps for production. Feel free to modify any sections or add additional questions based on specific concerns or inquiries from your clients!
MATERIALS AND FABRICS
What types of materials do you work with?
We work with a wide range of materials, from everyday staples like cotton, high GSM cotton, polyester, carpenter canvas, denim, japanese denim, moisture-wicking blends for athletic wear to specialty fabrics like silk, organic hemp, and innovative blends. Whether you’re creating streetwear, swimwear, womenswear or high-end apparel, we’ll help you find the perfect fabric that matches your vision and performance requirements. Don’t see your preferred material listed? Let us know, and we’ll source it for you.
Can you find fabrics for me?
Whether you’re looking for something highly specific or need guidance in finding the right material, we leverage our network of trusted suppliers to deliver options that align with your project, budget, and sustainability goals. Having team members on the ground in China allows us to consistently source top quality fabrics.
Can you help me compare fabric options for cost-effectiveness and quality
Of course! We understand that choosing the right fabric can feel overwhelming, so we break it down for you. With a clear comparison of pricing, durability, and overall aesthetic, we help you make an informed decision that aligns with your brand’s goals and maximizes value.
What options do you provide for eco-friendly or sustainable fabrics?
We offer a curated selection of sustainable fabrics, including organic cotton, GOTS-certified cotton, recycled polyester, organic bamboo, Tencel, and hemp. These materials meet high environmental standards and are sourced responsibly. Whether you’re creating an eco-conscious line or want to incorporate sustainable elements, we’ll find the right options for you.
How do I ensure the materials align with my sustainability goals?
By sourcing from certified suppliers and providing documentation like GOTS or OEKO-TEX certifications, we ensure your materials meet ethical and environmental standards.
What is the typical lead time for fabric scourcing?
Fabric sourcing typically takes 1 week, depending on the complexity of your request and the availability of the material. For rare, special or custom fabrics, lead times may increase to 2-4 weeks.
We inform our fabric scouting team of the requests and they physically go into the fabric markets around China to see if its readily available, have similar alternatives or if we need to custom produce this fabric with the mill.
CONSULTING AND BRAND DEVELOPMENT
What kind of consulting do you offer?
We offer comprehensive consulting packages tailored to your brand’s needs, whether you’re just starting out or scaling up. Our services include product development, cost optimization, branding advice, manufacturing strategy, customer retention, paid media strategies, organic media strategies and general social strategies. Think of us as your partner in turning ideas into market-ready products ready to sell.
Do you help with overall branding and design?
Branding is more than just a logo—it’s how your audience experiences your brand. We assist with planning cohesive designs, ensuring your visual identity reflects your brand’s core values and stands out in the competitive fashion landscape.
Do you advise of strategies to reduce costs for a new brand?
We specialise in cost-effective strategies for new brands. Whether it’s sourcing more affordable materials, simplifying design elements, or finding scalable production solutions, we’ll help you get the most value for your investment.
Can you help with branding elements like labels, tags, and packaging design?
Of course! we assist in creating cohesive branding elements, including hangtags, woven labels, jewellery boxes, and custom packaging. These seemingly small touches are such a pivotal element of customer satisfaction which leaves a big impression on your customers. We make sure they align perfectly with your brand aesthetic and sustainability requirements.
Do you provide advice on pricing, positioning, or marketing for my brand?
Our expertise isn' just manufacturing, we help you understand your market, analyse competitors, craft a brand story and determine pricing strategies that align with your target avatar.
Do you offer guidance on creating cohesive collections?
We assist with curating designs, choosing consistent themes, and ensuring your product lineup reflects your brand’s identity. Whether it’s a capsule collection or a seasonal launch, we’ll help you bring it to life seamlessly.
PRODUCT RESEARCH & DEVELOPMENT
What is your product development process?
Our product development process starts with understanding your vision. From there, we collaborate on creating detailed tech packs, sourcing materials, and developing prototypes. In addition to this, we undertake market and audience research to ensure demand for the specific collection you're trying to create. Each step is carefully managed to ensure your product meets your expectations while staying within your budget and timeline.
Do you offer customised hardware / garment accessories?
Yes, we can source and produce customised hardware, such as branded zippers, branded buttons, and metal trims, as well as unique garment accessories. These details enhance your product’s uniqueness and elevate your brand’s overall presentation. Please note custom branded hardware will come at an additional cost and quantities as set out by the hardware manufacturer.
Do you help with creating detailed product specifications or tech packs?
A clear tech pack is crucial for a smooth manufacturing process. We work with you to create comprehensive specifications, covering every detail from fabric type to stitching techniques, ensuring your product is made exactly as envisioned. We have pattern makers that can assist in create tech packs if you dont have any!
How do you manage confidentiality during the product development phase?
Confidentiality is key to our operations. We implement strict policies and NDAs to safeguard your intellectual property. This ensures your designs, ideas, and business strategies remain protected throughout the development process. You may also see that we have a showcase of previous items made but we never display active clients without their permission.
How do you help clients refine their product ideas?
Our team is consistently developing and analysing products and trends, as a result of this we have great industry knowledge on what is and isn't working as well. We bring industry expertise to help refine your product ideas. Whether it’s suggesting better materials, enhancing functionality, or aligning with current trends.
Can you assist with research into current market trends or competitor analysis?
This is an area of expertise for us. We provide valuable research on industry trends, competitor strategies, and competitor differentiation, equipping you with the data needed to make informed decisions.
SAMPLING AND PROTOTYPING
What is the sampling process and why is it important?
Sampling is one of the most crucial steps in the manufacturing process that allows you to see and feel your design in real life. This process is vital for refining details, testing materials, and confirming fit and functionality, ensuring the final product aligns perfectly with your vision.
How long does it take to receive a sample?
Sample production typically takes 1-2 weeks, depending on the complexity of your design and material availability.
Can I make changes after receiving a sample?
Sampling is a multi-step process. After reviewing your sample, you can request adjustments to refine the design, materials, or fit. Your feedback helps us ensure the final bulk production exceeds your expectations.
How much do samples cost?
It varies based on the complexity of the design and materials used. We provide a detailed quote upfront so you know exactly what to expect. Investing in samples is crucial for ensuring quality and minimising production risks. You don't want to skip the sampling stage and go straight to bulk production unless you have an infinite amount of cash to burn.
A general guide is $100USD for a sample.
What if I want to create multiple samples with different variations (e.g., colors, fabrics)?
We can produce multiple variations for you to review. Whether it’s testing different colours, fabrics, or trims, we’ll help you find the combination.
Can you help refine or improve my design during the sampling process?
Our team reviews your design during sampling and offers suggestions to enhance its aesthetics, durability, and cost-effectiveness.
What’s the process if I’m unhappy with the first sample?
No worries! Sampling is all about refining the product before bulk production. Share your feedback, and we’ll address the issues, make adjustments, and provide an updated sample that aligns with what you want.
How many iterations of samples do you typically allow before final approval?
We aim to finalise within two to three iterations, depending on complexity. Our process is designed to streamline adjustments while keeping revisions to a minimum.
MANUFACTURING
Where are your products manufactured?
We leverage years of experience in garment and jewellery production across China, Vietnam, Japan, Cambodia, Sri Lanka, Indian and Bangladesh. Our established relationships with factories ensure high-quality output, ethical practices, and streamlined processes that make premium production accessible to all.
What types of products can you manufacture?
We expertise lays in a wide range of products, including streetwear, swimwear, activewear, womenswear, high end fashion and jewellery. We also cover intricate garment detailing, custom hardware, custom buttons and more—making us a one-stop solution for diverse production needs.
Do you provide custom wash, dyeing and other treatments?
Yes, we do lots of custom washes, dyeing, and special treatments like acid wash, stone wash, and garment dyeing. These processes add unique textures and finishes to your products.
Do you preshrink the garments? How can we avoid more shinkage?
Preshrinking is part of our production process to reduce shrinkage risks. To further avoid shrinkage, we recommend using high-quality materials and following proper care instructions, which we can provide with your products.
What Printing Method Do You Use For All-Over Prints?
We are experts in printing and can also do many print styles that other companies cannot do due to our highly specialised partner factories. We use advanced methods like sublimation printing, extra large screen printing, rotary screen printing, digital printing and direct-to-fabric printing for all-over designs. The choice depends on your fabric type and design complexity, ensuring vibrant, long-lasting prints.
What happens if there is an issue with the production?
We will never mislead you in any way and this means never promising that a production run will be defect free. Defects are standard in bulk production, what matters is how you address and rectify these issues.
Whether it’s reworking a batch or adjusting garment construction processes, our priority is ensuring your satisfaction and product quality. We will never charge you for defected items, these will all be reworked so its ok to sell.
How long does the entire process take from design to delivery?
The timeline varies depending on complexity, so it is extremely difficult to give an accurate estimate as it includes many stages including sampling, revisions, and final delivery. Rush orders can also be accommodated with shorter lead times.
Can you do rush orders?
Yes, we offer rush order services for urgent projects. While expedited timelines will involve additional costs, we ensure the same commitment to quality and attention to detail.
These additional costs include hiring additional staff or assigning more resources to the bulk production which will speed up production.
Regarding rush orders, we have previously made an entire collection in less than 3 weeks. However, there are certain situations where rush orders will not be possible if the partner factory is at capacity.
QUALITY CONTROL
Why do i need QC? What makes your QC services better than others?
QC is an essential stage to maintaining your brand’s reputation by delivering high-quality to your customers. The last thing we want to do is spend time and money acquiring customers just to deliver a sub par product. Our QC services stand out due to our meticulous multi-stage inspections and piece by piece inspection, ensuring consistency and excellence.
What is your quality control process?
Our piece-by-piece quality control (QC) process is designed to ensure that every garment and jewelry item meets our high standards of craftsmanship. Starting with raw material inspection, we meticulously evaluate all fabrics, metals, and gemstones to confirm their quality and ethical sourcing. As production progresses,
What happens if there are quality issues?
If quality issues arise, we resolve them fast—whether it’s reworking items, re-inspecting or replacing defective units. Transparency and client satisfaction are at the core of our approach.
How long does the QC process take?
QC timelines vary with order volume but generally take a few days post-production. This is a stage of the manufacturing process you dont not want to skip.
How do you ensure consistency in large production runs?
We ensure consistency through detailed tech packs, precise measurements, and continuous in-line inspections. Our team maintains rigorous oversight to ensure uniformity across every unit, no matter the order size.
Can you accommodate specific quality standards required by my brand?
Yes, we adapt to your brand’s unique quality requirements, whether it involves adhering to specific guidelines or incorporating additional inspections.
LOGISTICS, FULFILLMENT & WAREHOUSING
Do you handle shipping and delivery?
We understand how annoying shipping can be that is why we offer full shipping and delivery services, taking care of documentation, and logistics. The shipment can be sent to you, your warehouse or anywhere else in the world you would like.
Do you provide warehousing or inventory management services?
Yes, we provide warehousing solutions in Shenzhen tailored to your needs. From short-term storage to inventory tracking, our services help you efficiently manage stock without investing in your own facilities.
Can you pick, pack and ship directly to my customers?
Recently we've expanded the team to be able to provide end-to-end fulfillment, including picking, custom packaging, and direct shipping to your customers via our carriers such as DHL Express, UPS, Fedex to ensure fast delivery from China straight to your customer. For those brands who want a more cost effective option we also provide Special Line shipping which is much cheaper than the big 3. We understand that not all brands want this so in that instance we will ship the bulk production to your warehouse.
How can your logistics services help me reduce shipping costs?
Our established relationships and increased volume with global carriers allow us to negotiate competitive shipping rates. We also optimise packaging to save costs which just means instead of leaving gaps and space we ensure that each carton is packed correctly to save the number of cartons shipped. This one thing can save thousands of dollars in shipping.
Do you provide inventory tracking and reporting?
If you do use our logistics and warehousing services we provide comprehensive inventory tracking and reporting, enabling you to monitor stock levels, minimise overstocking, and ensure timely restocking.
Can you help me scale my fulfillment as my business grows?
We have worked with brands previously who have scaled and required a revised strategy for fulfillment. Understanding this, we introduced the client to 3PLs in the USA who were able to service our client in a manner where they were able to provide 1-3 day shipping to their US customers.
SUSTAINABILITY & ETHICAL MANUFACTURING
Do you offer sustainable or ethical manufacturing options?
We offer a range of sustainable and ethical manufacturing solutions, from sourcing eco-friendly materials to working with certified ethical factories.
Do you support ethical manufacturing?
Yes, ethical manufacturing is a cornerstone of our business. We work with factories that uphold fair labor practices, ensuring safe working conditions and equitable wages for all workers.
How can partnering with your company help my brand achieve sustainability goals?
We help you achieve sustainability goals by providing eco-friendly options, minimising waste, and sourcing responsibly. With our expertise, your brand can thrive while making a positive impact
Do you offer certifications for sustainable materials or ethical manufacturing?
Yes, we provide certifications like GOTS, OEKO-TEX, and Fair Trade to validate your use of sustainable materials and ethical production processes.
What’s the cost difference between sustainable and conventional manufacturing?
Sustainable manufacturing often has a higher upfront cost due to eco-friendly materials and ethical practices. However, it adds long-term value to your brand and resonates strongly with conscious consumers.
Are you able to assist in finding specific sustainable fabrics?
We assist in sourcing eco-friendly fabrics, from organic and recycled options to biodegradable alternatives. Our network ensures access to sustainable materials without compromising on quality or aesthetics.
LEGAL AND COMPLIANCE
Do you ensure compliance with international regulations?
100%, we ensure all products comply with international regulations, including safety standards, labeling requirements, and import/export laws. This protects your brand and ensures a smooth supply chain.
Are your manufacturing partners certified?
Our partners hold certifications such as ISO, BSCI, and SEDEX, ensuring compliance with quality, ethical, and environmental standards.
Can you share names, brands, or the latest styles of your current clients and brands you’ve produced for current clients?
No, We strictly respect client confidentiality to ensure their wishes are met, but our portfolio includes brands of all sizes, from emerging startups to established labels. In our showcase you will see photos of items made for the Machina brand or previous designs we've made with the permission of the client.
What are the risks of working with non-compliant manufacturers, and how do you mitigate them?
You dont want to take the risk and work with a non compliant factory, we've learn this the hard way. Non-compliant manufacturers can expose you to unreliable quality, legal risks and reputational damage which is hard to recover from.
Are your facilities audited for workplace safety and environmental impact?
We work only with facilities audited for safety and environmental impact. These audits confirm adherence to ethical labor practices and sustainable production processes.
What measures do you take to prevent counterfeiting or unauthorised duplication of my products by the factories?
Protecting your intellectual property is a priority. We implement strict confidentiality agreements with our factories and only partner with trusted factories. Working with trusted factories means due to the strong relationship and agreements in place they will not share any of your design documents as the factory understands how seriously we take this.
Eliminate the guess work. Contact us today!
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